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Award Overview

The “Best m-Government Service Award” is an annual global award, which aims to stimulate and encourage government entities to provide creative and innovative solutions via smartphone applications. It will also ensure around the clock access to government services that are easy, efficient and transparent to meet public needs and exceed their expectations.

The “Best m-Government Service Award” is open for all governments globally.

Know More

Submission Closing

6th Edition 2019 Add to calendar
  • 24 days
  • 15 hrs
  • 38 mins
  • 46 secs
Participate

Award Categories 2019

Innovative
Service
Innovative Service This category covers mobile apps that provide new innovative services that have genuinely made significant breakthroughs to deliver modern government and citizen services in a unique way, with much greater impact.
Harnessing
Emerging Technology
Harnessing Emerging Technology This category covers mobile apps that primarily adopt and apply advanced disruptive technologies to deliver public services to citizens. Such apps are based on a clear application of any one or more of (and not limited to) Artificial Intelligence, Virtual Reality, Internet of Things, Blockchain, Advanced Biometrics (e.g. Facial Recognition, Voice Recognition) and/or others to provide a service with high levels of efficiency
Data
Driven Apps
Data-driven Apps This category covers mobile apps that leverage Big Data and advanced data analysis (government and user data) to enhance public services and citizen experience. This may include apps that manipulate any form of data (e.g. open data, big data, crowd-sourced data, historical or real time data) and apply advanced analytical methods and techniques (e.g. predictive analytics and/or user behavior analytics) to deliver insight-based and tailored public services to citizens.
Accessible
Government
Accessible Government This category covers mobile apps that offer a wide suite of services in a single centralized platform. It also covers apps that can provide complex services based on smart coordination (e.g. smart data sharing) between multiple government entities in an easy and seamless manner.
Gamification
0
Gamification This category covers mobile apps that apply gamification techniques to encourage citizens (especially young citizens) to use government services more effectively and as a means to raise and activate citizen awareness of social matters in a more interactive, interesting way. Such services enable more entertaining and happier interactions between citizens and government.
Public
Empowerment
Public Empowerment This category covers mobile apps that deliver public services driven by citizen feedback. Such apps apply techniques such as crowd-sourcing and user-engagement tools to encourage and empower citizens to participate and contribute to enhanced public services delivery. This category includes apps that support access to various communities and the integration of minorities and People of Determination (special needs).
Public-Private
Partnership (PPP)
Public Private Partnership This category covers mobile apps developed by the private sector and/or NGOs in partnership with government to deliver efficient and effective public services, with the aim to achieve economic and social development and improve the lives of citizens.

WINNERS OF 5th EDITION

  • Protecting Human Life
  • Building Knowledge
  • Sustainable living
  • Enhancing Cultural & Social Awareness
  • Enabling Business
  • Effective Mobility
  • Accessible Government
  • Protecting Human Life
    ​Dubai Police United Arab Emirates
    ​Dubai Police

    Dubai Police Application is considered the main and intelligent gateway to Dubai Police, as it offers many smart and enabled services to the residents of Dubai and United Arab emirates in whole. The application is also a point of contact for all the main services provided by Dubai Police. The services cover the major sectors of traffic, forensic and public services which include Report Simple Accidents, Police Eye and leaders at your service. The application was designed with an advanced interface to ease the process of requesting services with a couple of touches and offered with 6 different languages. The Dubai Police Application is integrated with the latest functions and technologies, like Augmented Reality, with innovative methods

    ​Dubai Police
  • Building Knowledge
    Edraak, enabled by the Queen Rania Foundation Jordan
    Edraak

    A massive open online course platform, that broadcasts the best Arab professors in the region, offering original Arabic courses to further enrich Arab education. Edraak gives Arab learners free access in Arabic to courses taught and developed at top tier institutions like HarvardX, MITX, and UC BerkelyX. It includes video lectures, assignments, exams, course discussions, interaction with SMEs, and certificates of completion

    Edraak
  • Sustainable living
    Réseau de Transport D’électricité France
    RTE eCO2mix

    An app that provides a variety of services in order to educate users on, and reduce, their energy consumption in France. RTE eCO2mix enables users to view and follow live regional and national electricity data (conventional, solar, wind, energy, etc.) including C02 emissions and prices. It enables users to fully understand their electricity consumption at home and to compare their usage to the average consumption, for a variety of different appliances. It also provides tips on how to reduce energy consumption and steps to take in order to prevent energy surges.

    RTE eCO2mix
  • Enhancing Cultural & Social Awareness
    Hong Kong Tourism Board Hong Kong
    ​My Hong Kong Guide

    An app that provides extensive information on tourism and culture in Hong Kong. It offers information on thousands of attractions and events related to Hong Kong’s culture and heritage as well as its arts and music scene. The app provides promotions and enables users to book tickets to a variety events around the city. The app also incentivizes users to travel around the city and discover new places by collecting stars and boosting their traveler creds for the chance to win deals and rewards.

    ​My Hong Kong Guide
  • Enabling Business
    Ministry of Human Resources and Emiratization United Arab Emirates
    MOHRE

    An app that provides an outstanding range of services to users that reflects the ministry strategy opening new channels by providing services with high level of quality. MOHRE offers informational, interactive, and transactional services. From generic information about the ministry, news feed, and basic contact channels to labor card confirmation, work permit status inquiry, latest list of company transactions, or renew/ cancel labor card, work permit, refund of bank guarantee and much more.

    MOHRE
  • Effective Mobility
    City Mapper, enabled by Transport for London United Kingdom
    City Mapper

    An app that integrates multiple modes of transport in order to provide users with the ultimate transportation app. Users can check public transport departures in real-time and the apps’ location-based services allow users to follow step by step directions to reach their destinations in the easiest way. The app also finds the fastest route by combining bus, subway, train, ferry, taxi, car share, bike share or walking. The app has received worldwide recognition is critically acclaimed by the media.

    City Mapper
  • Accessible Government
    Ministry of Electronics and Information Technology (MeitY) India
    UMANG

    An app designed as part of the digital initiative of the government of India that aims to group all the government apps and their services in single portal. UMANG (Unified Mobile Application for New-age Governance) is envisaged to make e-governance ‘mobile first’. It is a unified platform that brings together all government departments and their services on a single platform to provide better and easier services to citizens.

    UMANG